At their core, salons and spas are about customer care. They cater to their clients more than most industries,, making it their mission to leave customers happier than when they walked in the door. The intimacy of these customer relationships should be mirrored in their marketing. Mobile apps allow for more personal contact with each and every client, adding convenience you can’t provide on your own. Pricing, appointment scheduling, advertising and promotions… the advantages are many. The Spa and Salon industry is heavily driven by repeat business. So how do you inspire your customers to keep coming back? What sets you above your competitors? The answer is simple—innovate. “Our spa client has over 5000 reservations booked through the app. They literally needed nothing else but they also enjoy having photo galleries for each stylist and reservation tabs for each stylist. They love their app and promote it to everyone that comes through the door!“ Ken George, Partner, Next Wave Designs It’s easier than ever for customers to schedule appointments. Use the built-in calendar, set dates, and require up-front payment. Ditch the hole puncher and add an in-app loyalty feature to the app. View, analyze, and manage each coupon. Gauge the success of each promotion with back-end monitoring, and turn repeat customers into brand evangelists. “Our spa client has over 5000 reservations booked thru the app. They literally needed nothing else but they also enjoy having photo galleries for each stylist and reservation tabs for each stylist. They love their app and promote it to everyone that comes through the door!” Ken George, Partner Next Wave DesignsMobile Apps for Salons & Spas
Case Study
Next Wave Designs
Salons & spas love these features that secure appointments and drive repeat business…
Reservations
Loyalty
